Privacy Policy
Last updated: 07th September 2025
At Clever Escapes, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy outlines how we collect, use, store, and protect your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Clever Escapes is a UK-based independent travel service operated by Norman Peters, offering tailor-made holidays and travel experiences. If you have any questions about this policy, please contact:
Email: norman.p@travelosphers.com
2. What Information We Collect
We may collect the following personal data:
- Name, email address, and phone number
- Travel preferences and special requests
- Passport details (for booking purposes only)
- Payment information (if bookings are made through us)
- Communication records (emails, forms, etc.)
3. How We Use Your Data
We use your data to:
- Respond to enquiries and provide holiday quotes
- Arrange bookings and travel-related services
- Personalise your travel experience
- Send updates or relevant offers (if you opt in)
- Comply with legal or regulatory obligations
We will never sell or share your personal information with third parties for marketing purposes.
4. How Your Data Is Stored
Your data is stored securely on password-protected systems and platforms that comply with GDPR standards. We retain data only for as long as necessary for booking, support, or legal purposes.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us using the details above.
6. Cookies & Website Tracking
Our website uses cookies to improve your browsing experience, provide essential site functionality, and collect anonymous usage data.
When you visit our site, you will be presented with a cookie consent banner that allows you to manage your preferences. You can choose to accept or reject non-essential cookies, such as analytics.
Essential cookies: Required for the website to function properly and cannot be disabled.
Analytics cookies: We use Google Analytics to understand how visitors use our site. These cookies are only set if you provide consent.
Managing preferences: You can update your cookie preferences at any time using the cookie banner or by adjusting your browser settings.
7. Changes to This Policy
We may update this policy occasionally to reflect changes in the law or how we operate. Any updates will be posted on this page with a revised date.
